Victims Services Counselling | NSW
Approved Counsellor, Victims Services NSW No cost to you once approved Online via Zoom, NSW-wide

Why This Matters

Experiencing a violent crime can affect every part of life: sleep, relationships, work, and sense of safety. Counselling offers a confidential space to process what happened and begin to recover, without the added strain of worrying about cost.

Delaney Chow is an approved Victims Services counsellor, providing trauma-informed counselling to eligible victims of crime, delivered entirely online so support stays accessible regardless of location or mobility.

How Funding Works

Counselling under this scheme is funded directly by Victims Services NSW, covering the cost of your sessions on your behalf. Once you're approved, there's no out-of-pocket cost for you. Approved support is typically up to 22 hours, with provision for Victims Services to extend this in exceptional circumstances, including for victims of child sexual abuse or child abuse.

To be clear about how this works: approval and funding sit entirely with Victims Services, separate from this practice. You'll need to apply to Victims Services directly and receive written approval (a Counselling Approval Letter) before your first funded session, which the sections below walk through.

Who's Eligible

You may be eligible if you experienced, witnessed, or were injured by a violent crime in NSW, including sexual assault, domestic or family violence, physical assault, or modern slavery. You can apply without a police report, charge, or conviction. Eligible categories include primary victims, secondary victims such as witnesses or close family, and family members of someone who died as a result of crime.

Victims Services determines eligibility directly, so for full criteria and to check your own situation, visit the official Victims Services NSW page.

How It Works

1

Apply to Victims Services

Apply directly with Victims Services NSW, online or by phone, to check eligibility and request funded counselling.

2

Receive your Counselling Approval Letter

Once approved, Victims Services issues a Counselling Approval Letter confirming your funded hours. This is needed before your first session.

3

Book with Delaney

Once you have your approval letter, get in touch to arrange your first session. Sessions are confidential and delivered online via Zoom.

Qualifications

Approved Counsellor, Victims Services NSW: Provider No. [pending]
ACA Level 4 Counsellor  |  PACFA Registered Clinical Counsellor
Master of Counselling  |  Graduate Diploma in Counselling & Integrated Psychotherapy (Spiritual)  |  Bachelor of Arts (Psychology)

Get in Touch

Whether you've already been approved by Victims Services or you'd like help understanding whether you're eligible, you're welcome to reach out directly. Referrals from support workers, caseworkers, or legal practitioners are also welcome.

For immediate danger, call 000 or attend your nearest Emergency Department.  |  Lifeline 13 11 14  |  Beyond Blue 1300 22 4636  |  Suicide Call Back Service 1300 659 467  |  Kids Helpline 1800 551 800